Lead UX Writer / Content Designer (Remote) at Moniepoint Incorporated

Moniepoint Incorporated is a global business payments and banking platform and recently became QED Investors’ first investment in Africa. We are the partner of choice for over 600,000 businesses of all sizes, powering the dreams of SMBs and providing them with equal access to the tools they need to grow and scale.

We are recruiting to fill the position below:

Job Title: Lead UX Writer / Content Designer

Location: Nigeria (Remote)

About the Role

As a UX Writer, you’ll be the creative mind creating and implementing written content for our digital products (mobile apps, web experiences, etc.) to enhance the user experience.
Collaborating with various teams, you’ll contribute to content strategy, aligning it with brand tone and user insights.

Key Responsibilities

Lead content strategy: take ownership of the overall content strategy across Moniepoint’s products, ensuring all written communication supports a consistent and intuitive user experience
Develop guidelines & standards: establish and maintain content guidelines, tone of voice, and best practices to ensure consistency and clarity across all platforms
Collaborate cross-functionally: work closely with UX/UI designers, product managers, engineers, and marketing teams to integrate content seamlessly into product design and development
Content leadership: provide direction and leadership for the creation and delivery of UX content, ensuring it aligns with user needs, business objectives, and brand identity
Drive content innovation: identify opportunities to innovate and improve content strategies, ensuring the product’s copy is both functional and engaging for both the Nigerian and UK financial services markets
Content audits & optimisation: lead content audits to continuously improve the effectiveness of our communications, informed by user testing, analytics, and research
Ensure accessibility & inclusivity: champion best practices for accessible and inclusive content to ensure the product meets the needs of all users
Mentor & guide: provide guidance to team members, fostering a culture of continuous learning and improvement in content creation
SEO & content marketing strategies: ensure content aligns with SEO and broader content marketing strategies to drive growth and engagement
Design systems familiarity: ensure content integrates smoothly with design systems, contributing to a consistent and user-friendly product experience.

Requirements

What You Bring to the Party:

Education: Degree in Languages, Human-Computer Interaction, Psychology, Sociology, or something equally cool
You’re a wordsmith with a portfolio that showcases your knack for user-focused content
Excellent verbal communication and presentation skills
Experience directly establishing and optimising best practices for UX writing
Experience managing people
Familiarity with UX design principles
A friendly and collaborative spirit is highly valued

What we can offer you

Culture -We put our people first and prioritize the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human.
Learning – We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.
Compensation – You’ll receive an attractive salary, pension, health insurance, annual bonus, plus other benefits.
Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

What to expect in the hiring process

A preliminary phone call with the recruiter
Technical interviews with our Product and Design team
A behavioural and technical interview with a member of the Executive team.

Note: Please submit your CV and a portfolio.

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